Yes. You need to be a client of Zagrebačka banka to use m-wallet.

If your phone has prerequisites for m-wallet funcionality and you have either Maestro, Standard, Gold, Platinum, Student or a go!card Mastercard credit card,a payment card selection list will be displayed in the m-wallet menu. You can select the card you will be using for m-wallet payments by tapping the "+" icon on the card photo and then "CONFIRM".

If your phone meets the requirements for the use of m-wallet, and you have a card which can be used in m-wallet, a payment card selection list will be displayed in the m-wallet menu. You can select the payment card by tapping the "+" icon on the card photo and then "CONFIRM".

Please call the Zaba Call Centre at 01 3789-785 for troubleshooting regarding m-wallet.

Try resetting your phone. If this does not solve the problem, please contact the Zaba Call Centre at 01 3789-785.

Data required for contactless payments are stored in the phone. This includes the virtual card number, which differs from the number of your card in your wallet.

If you have selected a payment card for m-wallet and you no longer wish to use m-wallet, go to the m-wallet settings and deactivate "m-wallet payment".

No. It is sufficient to use the lock screen option "Swipe" in your Android OS settings so m-wallet could work.

With m-wallet you can make payments without the actual card (without taking it out of your wallet and swiping it on a POS device) or entering m-zaba. In order to make a payment, all you need to do is unlock your phone's screen and place it on the POS device.

No. It can only be used for payments in stores which have a contactless POS device for cards.

m-wallet payments are as safe as any contactless card payment. The highest security standards of Mastercard are applied to payments.