We are introducing a new identification method for all customers using Zagrebačka banka’s cards for online payments gradually, as of July 2020. This change relates to online shops supporting the 3-D Secure security standard where you are identified by your PS m-token.
In addition to the available method using an OTP from the PS m-token, we are introducing transaction validation using the APPLI2/MAC method. If this sounds complicated, here are some explanations.
If you already use a PS m-token, this novelty will not be a big change.
When using your card to pay online, just follow the instructions appearing on the screen:
-When the system asks that you activate your Zagrebačka banka PS m-token, follow the instructions on the screen:
- After you enter your PIN in the token, select MAC/APPLI2;
- Enter the series of numbers appearing on the authentication screen in the MAC/APPLI2 field;
- Enter the MAC generated by the token in the designated field on the authentication screen and confirm your entry.
Initially, the new transaction authorization method was applicable in the case of Business Mastercard cards and go! business Mastercard cards. As from October 2020, this method is applicable in the case of Zaba Visa cards, including Visa Business Electron debit cards and Visa Business cards intended for business clients.
If you do not have a PS m-token, you can arrange it through online banking (PS e-zaba) or request one from your Relationship Manager/Corporate Banker (more information). The PS m-token service itself is free of charge.
Note: Depending on the version of the 3-D Secure security standard supported by the online store you are visiting, validation based on the OTP generated by your PS m-token may still be used. In that case, just proceed in the usual way.
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