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Cookie policy

Application of cookies

The www.zaba.hr website uses cookies - text files stored on the computer of a user by the web server used by the user.
These files are created when the browser on the device used by the user loads a web destination that has been visited, and then sends the data to the browser, which in turn creates a text file (cookie). The browser retrieves and sends the file to the website server (places, sites) when the user revisits it.
Cookies are used to enable the functioning of all website features and for a better user experience. They can be temporary (stored only during the visit to a website), or permanent (that remain on the user's computer even after the visit).


Cookie types


Session cookies and persistent cookies

o Session cookies are temporary cookies which expire after you leave the website. These cookies are required for proper performance of certain applications or functionalities on this website.

o Persistent cookies are used to improve our users' experience (e.g. they remember your login information so you do not have to enter it every time you visit the website). These cookies are stored in the cookie file of your browser for a longer period. That period depends on the settings of your Internet browser. Persistent cookies enable data transfer to the web server every time you visit the website.

First and third-party cookies

o First-party cookies are issued by this website. They are used for proper functioning of the website and for remembering your preferences on the website.

oThird-party cookies are cookies placed by other websites or services, such as YouTube. We cannot access or control these cookies. You should check the corresponding third-party privacy policies. If you are in the European Union, you can learn more about how third parties use these cookies here: http://www.youronlinechoices.eu/.


Necessary and other cookies

o Necessary cookies are required for the functioning of our website and the use of its features and/or services. For example, they enable website navigation and access to safe areas of the website. By using this website, you automatically consent to the use of necessary cookies because otherwise the website would not function.

o Performance cookies and functional cookies collect information on how visitors use our website (which pages visitors visit most often, whether they receive error messages from those pages, etc.) and are also used for their improvement. They do no collect data which identify visitors, i.e. the information collected by these cookies is anonymous.
They enable our website to remember the selections and adjustments you made during your visit and allow improved personal features (they remember changes to language settings, or whether the user is an individual or a legal entity).
They may also be used to enable third parties to provide tools for social media sharing and remembering your preferred sharing services.

o Marketing cookies are used to track visitors across websites. The intention is to display ads which are relevant and interesting to a particular user, and thus more valuable for publishers and third-party advertisers.


Managing cookies

If you do not wish to use cookies, you can set them below.
Since the purpose of cookies is to improve and enable the use of our website and its processes, keep in mind that by preventing or deleting cookies you may disable the functioning of those features, or cause them to function and appear differently in your browser. Cookies are kept until your different requirement and can be set as follows:


You can control cookies and configure cookies in your web browser, and for cookie setting instructions, select the web browser you are using:

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Zagrebačka banka's web pages do not contain cookies that allow you to run programs or set up viruses on your computer.


Other

Ads for our websites may appear in the ad space on third-party websites. Cookies on these ad slots are then controlled by the Bank's partners. The Bank is not responsible for the purpose and duration of these third party cookies, and we encourage you to read the policies of these partners (by clicking on the 'I' tab - 'information' on such an ad).

Our web pages contain third-party elements (social network buttons) that allow you to follow Zagrebačka banka on their social media. We encourage you to become familiar with the privacy policy of these social networks to be aware of the purposes for which the navigation information that these buttons can use, including advertising purposes, is used. If you do not want the social network to identify you or link the information gathered through our site with your user account, you must first unsubscribe from the social network. Use your browser settings to disable these cookies.Use your browser settings to disable these cookies.


Amendments to our cookie policy

Any future amendment to our cookie policy will be published on this website. Please visit this website occasionally to be informed on any amendments to our cookie policy.

This cookie policy was last amended on 21 May 2019.


Types of cookies

Technical cookies (necessary):

Performance cookies (optional)

Marketing cookies (optional)

Analytical cookies (optional)

Technical cookies: Always active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

Cookies used:

JSESSIONID - Preserves the visitor's session state across page requests.

PD_STATEFUL - Server session security cookies

PD_SESSION-ID - Unique server session security cookie

LOCALE - Set by the website (Spring Framework)

zabahr_parent_alive - Server session cookie

Option_set_1 - Preserves value for showing cookie bar

Zaba_performance_1- Preserves the visitor’s consent for better performance

Gtm_tracking_1 - Preserves the visitor’s consent for tracking

utag_main - Mantain Consent Management Status and Tealium tag manager integration

CONSENTMGR - Mantain Consent Management Status and Tealium tag manager integration

Adobe_tracking - Preserves the visitor’s consent for tracking


Cookies used

ZABGN - homepage settings depending on whether the user is an individual client or a legal entity

ZABRM - cookie with user’s web browser values for better performance


Cookies used:

adnxs.com - customized experience based on website and online advertising campaign preferences

doubleclick.net - shows relevant online ads based on what you have viewed and clicked on and the pages of our website which you have visited

google.com - uses cookies to analyse the usage of our websites, as well as to display relevant online ads, based on the visitors’ views, clicks and the websites they visit. The information about this website’s usage (including the anonymized IP address), generated by the cookie, is transmitted and stored on a Google server.
Based on this information, Google provides us with aggregated reports (Google Analytics) about the activities on our website, such as the number of website visitors, the pages they visited, the source of the website etc., all in order for us to improve their user experience.
Click on this link to check Google Privacy Policy.

google.hr - shows relevant online ads based on what you have viewed, clicked on and the pages of our website which you have visited and evaluates our website visitors and measures its usage

hotjar.com - collects information on user’s behaviour and devices

youtube.com - for displaying and publishing video material on our website

[m] Insights - allows an agency/client to learn more about the visitor's characteristics

Sizmek - customizing ads and experiences according to the visitor's preferences


Analytical cookies:

These cookies allow us to collect information on the use of the website by users (number of visitors, pages viewed, time spent on the website, etc.) in order to perform statistical analyses, on an aggregated basis, on the number of users and how users browse our website. By accepting these cookies, you are helping us to improve our website.

Cookies used:

s_ppv - Adobe Analytics cookie use to store the name and type of the previous page the user is navigating

AMCVS_ %40AdobeOrg - Adobe Analytics cookie that is used to store a user anonimous identifier

s_lv_s - Adobe Analytics cookie use to the time of user last visit

newVisit - Adobe Analytics newVisit plugin to establish if for the user is a we visit or a repeat visit

s_lv - Used to determine the number of days since the user last visited the website.

previous_page_url - Adobe Analytics custom cookie cookie use to store previous page url

AMCV_ %40AdobeOrg - Adobe Analytics cookie that is used to store a user anonimous identifier

s_ips - cookies for calculate the PercentPageViewed

s_cc - This cookie is set and read by the JavaScript code to determine if cookies are enabled (set to “True”)

ext_page_name_prev - Adobe Analytics custom cookie cookie use to store previous page name

s_tp - cookies for calculate the PercentPageViewed

dpm - cookies for creating visitor id of adobe analytics (domain .dpm.demdex.net)

demdex - cookies for creating visitor id of adobe analytics (domain .dpm.demdex.net)

s_nr30 - The getNewRepeat plugin creates a cookie called "s_nr[LENGTH]" where [LENGTH] is equal to the d argument, or the number of days of inactivity before a visitor is considered "New" to the site (e.g. "s_nr30", "s_nr365", etc.).


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