Which services can be transferred?
Pursuant to the Act, the following may be switched:
- consumer transaction accounts: in HRK or in foreign currency, both current and giro accounts (except protected income accounts which are opened by the Bank, following an order from FINA or other specific special purpose accounts)
- services associated with those accounts: standing orders, direct debit, incoming credit transfers (e.g. payment of regular and other income).
Switching can also include closing of an account in the previous bank and transferring positive account balance to the new bank.