General Information (bank’s products and services)

phone number: 01 3773 333
email: zaba@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m
The Service Centre is closed on Sundays, national and religious holidays.

All contacts in one place – call us directly via m-zaba!

Online services (support for m-zaba and e-zaba)

m-zaba (individuals)
phone: 01 3789 785
email: m-zaba@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m.
The Service Centre is closed on Sundays, national and religious holidays.

m-zaba (business banking)
phone number for calls from Croatia: 01 3789 100
phone number for calls from abroad: +385 1 3789 100
email: m-zabaPS@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 6 p.m.
The Service Centre is closed on Saturdays, Sundays, national and religious holidays.

e-zaba (individuals)
phone: 01 3789 785
email: ezaba-gradjani@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8.30 p.m., and Saturdays from 8 a.m. to 1.30 p.m.
The Service Centre is closed on Sundays, national and religious holidays.

e-zaba (business banking)
phone number for calls from Croatia: 01 3789 100
phone number for calls from abroad: +385 1 3789 100
email: ezaba@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m.
The Service Centre is closed on Sundays, national and religious holidays.

Information about the cards (use of cards, activation, change of limit)

phone: 01 3789 620
email: kartice@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m.
The Service Centre is closed on Sundays, national and religious holidays.

e-branch (direct contact with your banker: by chat, email or phone)

The service is available to all e-zaba users except for minor and foreign individuals.
email: e-poslovnica@unicreditgroup.zaba.hr
phone: 0800 247 247, 01 3789 247
Working hours: Monday through Friday, from 8 a.m. to 8 p.m. (chat, email, phone), and Saturdays from 8 a.m. to 1 p.m. (email, phone).
The Service Centre is closed on Sundays, national and religious holidays.

Questionnaire for Clients – Business Entities

For additional information, call us on 01/3789 387

Telephone numbers from which you can receive a call from the bank

If you receive a call from 01 3789 398, 01 3789 315, 01 3789 009, 01 3789 290, 01 3789 291, 01 3789 292, 01 3789 293, 01 3789 004 or 01 3789 378, we have some important information for you.

Important! 24/7 emergency numbers!

In the event of an emergency situation, please contact us as soon as possible.
If your card gets lost or stolen
phone: 01 3789 789
autorizacije@unicreditgroup.zaba.hr

If your token or phone gets lost
phone: 01 3789 888