Getting information quickly is important to you? You are at the right place!
Please check if you can find answers to your questions on this website.

New Mastercard Cards

Learn more

Card activation – instructions




General Information (bank’s products and services)

phone number: 01 3773 333
email: zaba@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m
The Service Centre is closed on Sundays, national and religious holidays.


All contacts in one place – call us directly via m-zaba!

Online services (support for m-zaba and e-zaba)

m-zaba (individuals and business banking)
phone: 01 3789 785
email: m-zaba@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m.
The Service Centre is closed on Sundays, national and religious holidays.

e-zaba (građani)
phone: 01 3789 785
email: ezaba-gradjani@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8.30 p.m., and Saturdays from 8 a.m. to 1.30 p.m.
The Service Centre is closed on Sundays, national and religious holidays.

e-zaba (business banking)
phone number for calls from Croatia: 0800 56 78
phone number for calls from abroad: +385 1 3789 100
email: ezaba@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m.
The Service Centre is closed on Sundays, national and religious holidays.


Information about the cards (use of cards, activation, change of limit)

phone: 01 3789 620
email: kartice@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m.
The Service Centre is closed on Sundays, national and religious holidays.


e-branch (direct contact with your banker: by chat, email or phone)

The service is available to all e-zaba users except for minor and foreign individuals.
email: e-poslovnica@unicreditgroup.zaba.hr
phone: 0800 247 247, 01 3789 247
Working hours: Monday through Friday, from 8 a.m. to 8 p.m. (chat, email, phone), and Saturdays from 8 a.m. to 1 p.m. (email, phone).
The Service Centre is closed on Sundays, national and religious holidays.


Questionnaire for Clients – Business Entities

For additional information, call us on 01/3789 387


Telephone numbers from which you can receive a call from the bank

If you receive a call from 01 3789 398, 01 3789 315, 01 3789 009, 01 3789 290, 01 3789 291, 01 3789 292, 01 3789 293, 01 3789 004 or 01 3789 378, we have some important information for you.


Important! 24/7 emergency numbers!

In the event of an emergency situation, please contact us as soon as possible.
If your card gets lost or stolen
phone: 01 3789 789
autorizacije@unicreditgroup.zaba.hr

If your token or phone gets lost
phone: 01 3789 888


Types of cookies

Consent

Custom cookie settings

Below you can enable or disable the use of individual categories of online cookies, and you can subsequently change your choice at any time. If you are not sure, you can find detailed information about the cookies we use on zaba.hr pages in our cookie policy.

Technical cookiesAlways active

They enable the proper and safe operation of websites.


Performance cookies

They enable improvements in the use of websites.


Marketing cookies

They enable tracking of website visitors and collect data used to personalize ads and user experience.


Analytical cookies

They record statistical data that enable the improvement of our pages and our offer.