HR
Zaba 24/7
Getting information quickly is important to you? You are at the right place!
Please check if you can find answers to your questions on this website.
Online security - dont share your personal data
Arrange a cash loan through a video meeting
Notification regarding the change in our branches working hours...
You didn’t find what you were looking for? Please reach us using the contacts below.
General Information (bank’s products and services)
phone number for calls from Croatia: 0800 00 24
phone number for calls from abroad: +385 1 3773 333
email: zaba@unicreditgroup.zaba.hr
working hours: Monday through Friday, from 8 a.m. to 9 p.m., and Saturdays from 8 a.m. to 2 p.m
We are also available on live chat from 8 a.m. to 8 p.m., and on Saturdays from 8 a.m. to noon.
All contacts in one place – call us directly via m-zaba!
Online services (support for m-zaba and e-zaba)
m-zaba (individuals and business banking)
phone: 01 3789 785
email: m-zaba@unicreditgroup.zaba.hr
working hours: Monday through Friday, from 8 a.m. to 8.30 p.m., and Saturdays from 8 a.m. to 1.30 p.m.
We are also available on live chat from 8 a.m. to 8 p.m., and on Saturdays from 8 a.m. to noon.
e-zaba (građani)
phone: 01 3789 785
email: ezaba-gradjani@unicreditgroup.zaba.hr
working hours: Monday through Friday, from 8 a.m. to 8.30 p.m., and Saturdays from 8 a.m. to 1.30 p.m.
We are also available on live chat from 8 a.m. to 8 p.m., and on Saturdays from 8 a.m. to noon.
e-zaba (business banking)
phone number for calls from Croatia: 0800 56 78
phone number for calls from abroad: +385 1 3789 100
email: ezaba@unicreditgroup.zaba.hr
working hours: Monday through Friday, from 8 a.m. to 8.30 p.m., and Saturdays from 8 a.m. to 1.30 p.m.
We are also available on live chat from 8 a.m. to 8 p.m., and on Saturdays from 8 a.m. to noon.
Information about the cards (use of cards, activation, change of limit)
phone: 01 3789 620
email: kartice@unicreditgroup.zaba.hr
working hours: Monday through Friday, from 8 a.m. to 9 p.m., and Saturdays from 8 a.m. to 2 p.m.
e-branch (direct contact with your banker: by chat, email or phone)
The service is available to all e-zaba users except for minor and foreign individuals.
email: e-poslovnica@unicreditgroup.zaba.hr
phone: 0800 247 247, 01 3789 247
working hours: Monday through Friday, from 8 a.m. to 9 p.m. (chat, email, phone), and Saturdays from 8 a.m. to 1 p.m. (email, phone).
Telephone numbers from which you can receive a call from the bank
If you receive a call from 01 3789 398, 01 3789 315, 01 3789 009, 01 3789 290, 01 3789 291, 01 3789 292, 01 3789 293 or 01 3789 004, we have some important information for you.
Important! 24/7 emergency numbers!
In the event of an emergency situation, please contact us as soon as possible.
If your card gets lost or stolen
phone: 01 3789 789
If your token or phone gets lost
phone: 01 3789 888