Until the end of February 2025, we will replace personal and business Visa debit cards with Mastercard cards.
Clients with more than one Visa card issued by Zagrebačka banka will receive their new Mastercard cards to their address gradually during the upcoming period.
New Mastercard cards
INDIVIDUAL CLIENTS
BUSINESS CLIENTS
Our new cards are made of recycled material, in which way we contribute to environmental protection both as an individual bank and as a member of the UniCredit Group. The new cards also have a special notch that helps the blind and visually impaired recognise the card type. Namely, debit cards have a notch in the shape of a semicircle, while credit cards have a quadrangular notch.
To see our FREQUENTLY ASKED QUESTIONS, click HERE.
The process for activating your Mastercard card is quick and simple. Activate your card as soon as you can, but no later than within 30 days of receiving the same. To ensure easy migration, please follow the activation steps below:
Via m-zaba (select m-banking / Cards / Activate Card)
Via a Zaba ATM insert the card into the ATM and follow the instructions
Via e-zaba (select ACCOUNTS AND CARDS / Cards / Activation)
In person visit a Zagrebačka banka branch
Through our Contact Centre: 01/3789 620
Please have ready: your personal identification number (OIB), the last 4 digits of your new Mastercard card and the three-digit number printed on the back of your existing Visa card.
Take advantage of the benefits for individual clients! Pay with Zaba Mastercard debit and credit cards, which are widely accepted both in the country and abroad, and receive a discount on selected products and services!
Frequently asked questions