New! Now your e-banker can change your overdraft and instalment payment limits.

e-branch is the first online branch is Croatia. It enables direct communication with the e-banker, wherever you are via chat, video or audio call.

     e-branch is located in e-zaba. It is free and available to all users! e-branch and all of its communication channels are at your disposal from Monday to Friday, from 8 a.m. to 9 p.m., or you can e-mail or call us at any time.

By visiting e-branch, it is simple and quick to:

  • get information on all Bank products and services
  • get advice on your business, but also
  • make various transactions without having to visit a branch, such as:     

         - activate an account or a service, or change the Lepeza model for users who entered into an Agreement on Transactions

         - change card limits or other card-related requests (PIN delivery, changing the card and the like)

         - make international payments

         - make early instalment repayments or repayment of Mastercard consumer loans, etc.

Contact our e-bankers and find out what other transactions you can make in e-branch. E-bankers are at your disposal via chat, audio or video calls every workday from 8 a.m. to 9 p.m., and 24/7 via email or phone.


  1. No need to visit a branch
    Consultation, informing, payments into foreign countries or certain transactions can be made from the comfort of your home
  2. Longer working hours compared to working hours of regular branches
  3. You will always be the first in the line  no waiting, no queues
  4. Free of charge
    Available to all e-zaba users

Additional information and assistance:
0800 247 247, 01 3789 247

Zagrebačka banka will process the personal data entered in the form below for the purpose of arranging a meeting in one of its branches and will keep them for 30 days. If you are a client of Zagrebačka banka, we suggest that you enter your date of birth or OIB, so the banker could prepare the best financial offers based on the available data.
Read more in the Information on Personal Data Processing.

Fill one of the fields - date of birth or OIB

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