e-branch

We’ve got news! Now you can ask your e-banker to change your overdraft or instalment repayment limit (disabling, limiting).

e-branch is the first online branch is Croatia. It enables direct communication with the e-banker, wherever you are via chat, video or audio call.

e-branch is located in e-zaba and it is free! But e-branch is not intended for underage clients and foreign individuals. 

e-branch and all of its communication channels are at your disposal from Monday to Friday, from 8 a.m. to 9 p.m., or you can e-mail or call us at any time.

By visiting e-branch, it is simple and quick to:

• get information on all Bank products and services
• get advice on your business, but also
• make various transactions without having to visit a branch, such as:     

       - activate an account or a service, or change the Lepeza model for users who entered into an Agreement on Transactions

       - change card limits or other card-related requests (PIN delivery, changing the card and the like)

       - make international payments

       - make early instalment repayments or repayment of Mastercard consumer loans, etc.

Contact our e-bankers and find out what other transactions you can make in e-branch. E-bankers are at your disposal via chat, audio or video calls every workday from 8 a.m. to 9 p.m., and 24/7 via email or phone.

Benefits

1. No need to visit a branch
   Consultation, informing, payments into foreign countries or certain transactions can be made from the comfort of your home
2. Longer working hours compared to working hours of regular branches
3. You will always be the first in the line  no waiting, no queues
4. Free of charge
   Available to all e-zaba users

Additional information and assistance:
e-poslovnica@unicreditgroup.zaba.hr
0800 247 247, 01 3789 247