HR
HR
- activation/deactivation/change of products and services
- payment of debts in deceased accounts in instalments
- early repayments (of a loan, an instalment plan)
- receipt of requests (for card PIN, card replacement, certificate, information, refund of loan overpayment)
- change of limits (daily limit for online payments, limit for instalment payments, limit for card payments), the address provided in connection with the home assistance service, the reported vehicle licence plate number, the credit card payment due date and debit account number
- entry and change of alternative address
- reactivation of uncollected cards
- closing of standing orders
- refund of amounts paid based on SDD (SEPA Direct Debit) orders – in the case of unauthorised transactions
Welcome to e-branch!
Your virtual destination for banking needs.
Via e-branch you can arrange a cash loan, set up an authorised overdraft, get a credit card, purchase a service package or take out insurance – all from the comfort of your home, without having to visit a branch.
Book an appointment for online consultation with our bankers to get all information about our products and services, and receive support in making the associated arrangements with the Bank.
All you need to do is schedule a video meeting, or contact us by phone or chat.
TRY OUT THE VIDEO MEETING OPTION
Through a video meeting, without having to visit the Bank, you can:- arrange a non-purpose cash loan, up to EUR 20,000
- apply for a loan up to EUR 40,000, with the possibility of same-day disbursement
- get all information regarding the process for:
- setting up a Mastercard GO credit card
- setting up a Mastercard card with a deferred payment option
- getting a housing loan approval, and obtain a credit score estimate
- consult with professional bankers about the products and services offered by the Bank.
All documents required for product approval can be delivered to us digitally. There is no need for visiting a branch.
BRANCH CONTACT CHANNELS
You can reach us:
- through a video meeting
- via chat (the Chat option is available in your e-zaba toolbar)
- by phone: 0800 247 247, 01/3789 247
- via email:e-poslovnica@unicreditgroup.zaba.hr.
Business hours:
Monday through Friday: 8 AM to 8 PM (video meeting, chat, phone, email) Saturdays: 8 AM to 1 PM (video meeting, email, phone).
E-branch services are not available on Sundays and public holidays.
Protection and Safety
We employ the latest technologies to protect your data and transactions. Your safety is our priority!