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The e-commerce service of Zagrebačka banka enables merchants who have Internet shops (web shops) to sell goods and services in a protected Internet environment, and customers to safely use payment cards in real time. The e-commerce service of the Bank was developed in accordance with the guidelines and requirements of the two biggest card companies Mastercard and Visa. In addition to offering additional protection to card users, shops also have great benefits of this system - completed transactions are more difficult to dispute.
The following functionalities are currently supported by the e-commerce service:
one-off payments using credit cards and debit cards
instalment payments using debit and credit cards issued by Zagrebačka banka, without interest or other charges for the card user
the possibility of choosing the payment method: paying immediately when making a purchase or reservation and reservation of funds per user card, with subsequent payment by completing the transaction via an administrative interface upon confirmation/delivery of goods or services
the possibility of partial completion of transactions and partial refund if the transaction has already been completed.
Zagrebačka banka enables e-commerce using one of the following providers:
You need to open a giro account with the Bank and sign an agreement on online card acceptance.
Activation
Implementation and activation of the e-commerce service primarily depends on the type of connection you will choose.
You, i.e. your web integrator, decide on the implementation of the e-commerce service.
Security
The system is based on the 3-D Secure Standard which is currently the best solution for credit and debit card payments online. If the user's card is included in the 3-D Secure programme, the customers will also be required to verify their identity to make sure that it is really them using the card.
Yes, you can call us 24/7 via the telephone number 01 3789 789, and you will get specific instructions on how to proceed in the above situation.
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