ZB Trader Global

One working day after ZABA Brokeri receive all necessary documents, provided that they are valid.

A natural person can have only one ZB Trader HR and one ZB Trader Global account.

The ZB Trader Service is available to adults exclusively. If your children meet this criterion, they can open their own account.

Zagrebačka banka offers a free 15-day trial account, where you can try out trading on the ZB Trader Global platform before opening a live trading account. Apply now and try it out!

Note: it is not possible to try out ZB Trader HR via a trial account.

You can keep the access to your trial account after opening a live trading account. Also, you can request an extension of the duration of your trial account.

You can make payments to ZB Trader Global in the following manner:

• Via e-zaba:
• select Funds Transfer from the ZB Trader Global menu on the left
• in the Service field, a drop-down menu opens with brokerage services (accounts) to which you can add funds
• in the Amount field, you need to enter the amount of funds (use a comma as the separator)
• you can make an order for the transfer of funds by clicking Prepare > you need to authenticate the order using the MAC (APPLI2) and then click Carry out
• In a branch:
• Visit the nearest branch so that the employees of Zagrebačka banka could carry out a payment into the ZB Trader Global service for you.

Note: transfers carried out on working days before 12 noon will be available for trading on the same working day. transfers carried out on working days after 12 noon will be available for trading on the following working day.

It is not possible to disburse funds from your ZB Trader Global account to your foreign currency account via e-zaba. You need to contact ZABA Brokeri.
You can contact ZABA Brokeri weekdays from 8:30 a.m. to 16:30p.m. via e-mail brokeri@unicreditgroup.zaba.hr or phone 01 4801 544.

Zagrebačka banka carries out transfers from/to accounts within Zagrebačka banka free of charge. Transfers from/to accounts outside Zagrebačka banka may be subject to fees of other banks. If Zagrebačka banka is charged a fee of other bank, that cost will be transferred to the client.

The ZB Trader HR service is a service for online trading of securities on the Zagreb Stock Exchange and the only possible currency of the account is the local currency.
ZB Trader Global is a service for online trading of securities in international stock exchanges, and when arranging the service, you need to choose the base currency of your account – you will add and disburse funds in the chosen currency in the future. Also, evaluation of your portfolio will be expressed in your chosen base currency.
The funds can be added or disbursed in a currency other than the base currency, however, the fee for conversion of 0.50% will be charged. If you will trade in securities in a currency other than the base currency via your ZB Trader Global account, all gains or losses on such positions will be converted into the base currency, plus/minus the fee for conversion of 0.50%.
Note: the fee for conversion is based on the mid-market FX spot rate at the time of transfer or closing the position, plus/minus 0.50%.

You can always request a change of the base currency of your account. For changing the base currency of your account, please contact ZABA Brokeri weekdays from 9 a.m. to 5 p.m. via email brokeri@unicreditgroup.zaba.hr or phone 01 4801 544.

You can find all fees in the overview of ZB Trader Global Fees and Overview of ZB Trader HR Fees.  In addition, all relevant trading terms and conditions and costs for the ZB Trader Global service can be found in the Terms and Conditions of Trading on Your Platform (Account > Trading Terms and Conditions). Also, you can see the estimated cost in case of execution of the order on the info panel of the trading card prior to the exposure of the order.

PC browsers:

• Internet Explorer 7 or later
• Firefox 8 or later
• Google Chrome 17 or later

APPLE MAC browsers:

• Safari 4 or later
• Firefox 8 or later
• Google Chrome 17 or later

Microsoft Silverlight Plugin 4.0 or later has to be installed in order for charts to be displayed – available for both PCs and Apple Macs.

The minimum (but not recommended) requirements:

• CPU: Single core
• Modem/Internet connection: Dial up modem or 3G wireless modem
• Screen resolution: 1024 x 768
• RAM: 2 GB
• Web browser: IE7
• Operating system: Windows XP SP3 (32-bit only), Windows Vista SP1, Windows Server 2003 SP2

Recommended requirements for standard users:

• CPU: Dual core
• Internet connection: DSL or cable
• Screen: 24", 1920 x 1050
• RAM: 8 GB
• Web browser: IE9 or later
• Operating system: 64-bit Windows 7 or later

Recommended requirements for advanced users:

• CPU: Quad core
• Internet connection: DSL or cable 10/1 Mbit/s
• Screens: multiple screens, optimal resolution
• RAM: 8 GB
• Hard disk: ZB Trader and the operating system installed on the SSD disk.
• Web browser: IE11 or later
• Operating system: 64-bit Windows 7 or later

Note: an advanced user usually uses charts with intense display of multiple instruments, notes and studies; multiple screens with simultaneous display of multiple charts or multiple charts, positions, orders and inventory tracking displayed simultaneously on multiple screens.

Other requirements:

• You need to install a PDF reader such as Adobe Acrobat Reader or Foxit® Reader.

The ZB Trader Global web application:
If you have already arranged a trading account via the ZB Trader Global platform, you can access the web application via e-zaba. If you still do not have an account, sign up for the demo and try it out! For arranging a live trading account, please visit the nearest branch of Zagrebačka banka or ZABA Brokeri directly (Samoborska cesta 145, 10000 Zagreb).

The ZB Trader Global desktop application:
If you have already arranged a trading account via the ZB Trader Global platform, download the desktop application via e-zaba.

The most common reasons for the Invalid Login or Password message or 0x80040009 error are as follows:

• The login ID you entered is incorrect or invalid. Please check whether you entered the correct ID.
• The password is entered incorrectly or expired. Please enter the password carefully. Please check that Caps Lock is turned off.  If the problem persists, request a new password from ZABA Brokeri weekdays from 8:30 a.m. to 16:30 p.m. via phone  01 4801 544 or email brokeri@unicreditgroup.zaba.hr.