Servis Centar provides you with fast and effective assistance at home, roadside assistance and assistance while travelling.  
The services of Servis Centar are provided by Mondial Assistance, a partner of Zagrebačka banka, and they include:

  • roadside assistance
  • emergency repairs in your home (plumber, electrician, locksmith and glazier)
  • medical assistance
  • travel insurance abroad.

Service Centar is a part of every Lepeza Package (product and service packages) and its range of services depends on the Lepeza you choose.

Platni Asistent Services users can use one of the three versions of Servis Centar:

When you need services of Servis Centar, call the toll-free number 0800 222 384 (local calls), 00 43 1 52503 6547 (calls from abroad) or write an email to

Note: Service Centar services (S, M and L) are available for users who have arranged them by 31 January 2017 with Platni Asistent services, and you are charged the fee for the Platni Asistent Service and the fee for the Servis Centar version of your choice.   


Servis Centar effectively provides assistance in a variety of life circumstances:

  1. when you need the services of a plumber, a locksmith, a glazier or an electrician
  2. in the country and abroad, in case of an accident or illness, when you need a home medical visit, emergency medicine delivery, hospital care, etc.
  3. in case of an accident or sudden illness, we organize transportation of your children from abroad to your home and take care of organizational issues
  4. if your vehicle breaks down (a car of a motorcycle), we organize the towing or repairing of the vehicle, your accommodation or continuation of your travel
  5. legal assistance abroad

Zagrebačka banka will process the personal data entered in the form below for the purpose of arranging a meeting in one of its branches and will keep them for 30 days. If you are a client of Zagrebačka banka, we suggest that you enter your OIB, so the banker could prepare the best financial offers based on the available data.
Read more in the Information on Personal Data Processing.

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