Quick, simple and affordable manage your finances, make payments and do business with the Bank from the comfort of your home! All you need is a computer with Internet access and a token (m-token or a physical token) which you get when arranging the on-line banking (e-zaba).
consult your banker and execute certain transactions usinge e-branch
Benefits
Savings e-zaba ensures savings since you can pay your utility bills at the most affordable prices (HRK 2 per bill)
Convenience and availability Using e-zaba you can make a term deposit, check your loan rate or make payments into foreign countries from your home, without having to go to the Bank and wait in lines.
You do not depend on working hours of branches you can do everything you need to do, at your convenience
You will always be the first in the line - no waiting, no queues, only the comfort of your living room
You will be informed about your accounts at all times - check your transactions, balances and activity of your accounts
It saves the environment - receive your statements and notifications using e-zaba instead of in paper form
On-line banking (e-zaba) can be arranged in any branch. The only requirement is that you have a current account with the Bank. It is ready for use right away.
Technical requirements:
A computer with Internet access: e-zaba can be used on any computer with Internet access. It is recommended to use Windows 10 (minimum 8.1.) operating systems and Internet Explorer 11 and Edge. Furthermore, e-zaba has been optimized for Mozilla Firefox and Google Chrome Internet browsers (recommended minimal browser versions are Google Chrome 64 and Mozilla FireFox 36).
Token: security device for identification of e-zaba users with no possibility of unauthorized access to your accounts. We recommend m-token, a part of m-zaba mobile application which you can install on your mobile phone.
Prices
Arranging and using the service costs
HRK 10/month
Arranging and using the service for users of Premium, Senior, Obitelj, Obitelj plus, Student, Dinamična, Elastična, Klasična Lepeza package
free of charge
Arranging and using the service for users of Moderan and Aktivan Platni asistent package and for users of Package for the Youth
free of charge
Payments to the accounts of natural persons who hold an account with Zagrebačka banka
free of charge
Payments to the accounts of legal persons who hold an account with Zagrebačka banka
HRK 1 per order
Payments to the accounts in other banks
HRK 2 per order
Arrangement
Are there any technical requirements for the use of on-line banking (e-zaba)?
All you need is a computer with Internet access and a token (m-token or a physical token) which you get when arranging the e-zaba service. It is recommended to use Windows 10 or later operating systems (minimal 8.1.), and Internet Explorer 11 or later browser versions. Furthermore, e-zaba has been optimized for Firefox and Google Chrome Internet browsers (minimal browser versions are Google Chrome 64 and Mozilla FireFox 36).
Where can I arrange e-zaba?
You can arrange e-zaba in any branch of Zagrebačka banka.
Use
How to log in to e-zaba?
Retail users access e-zaba via website of Zagrebačka banka, www.zaba.hr, by selecting the e-zaba link – Retail (Građani). When logging in to e-zaba, token identification is required. Select m-token in the m-zaba application on your mobile device and enter the PIN you specified when activating m-token. In the main menu of m-token, select “OTP (APPLI1)” which will open a window containing a token serial number and OTP (one-time password), which are required for logging in to e-zaba. On the log-in page of e-zaba for retail users, enter the required data from your m-token in fields “Token serial number” (“Broj tokena”) and “OTP (APPLI1)” and then select “Log in” (“Prijava”).
How to use e-zaba to pay utility bills or transfer money to another account?
In the main menu, select “e-Payments” (“e-plaćanja”) – “Payments” (“Plaćanja”) and select “Domestic payments” (“Plaćanja u kunama u zemlji”). Enter the required data into the payment order and select “Prepare order” (“Pripremi”). Confirm the transaction using your token.
How to make an order on a certain date in the future?
When entering an order, select the required date of execution. Confirm the order by entering the MAC and conduct the payment – the order will be executed on the specified date.
What are templates and how can I use them?
You can create payment templates for orders that you frequently pay to the same recipient (for example, utility bills and other monthly bills). After you create a specific payment template, you can use it for future payments. You will only need to enter the items which have changed compared to the stored template (usually, the payment amount or reference number). You will notice that e-zaba saves your time because you do not have to fill in entire orders over and over again. You can assign a name to each template to easily find them when paying bills next time.
Can I arrange Bank services using e-zaba?
Using e-zaba you can make a term deposit, arrange i-Račun service for utility bills or arrange m-zaba, m-token, standing orders or direct debit – all that is only a few clicks away!
If you need to consult a banker, using e-zaba you can chat with e-banker who will answer all your questions and, if necessary, set up an appointment in your preferred branch.
Zagrebačka banka continuously takes care of the security of operation via Internet banking by applying the latest protection technologies and implementing preventive measures to protect each and every element of its services, and thus ensure the maximum protection against misuse. Users access Internet banking using a token device or the m-token mobile application. Operational security of e-zaba is guaranteed by data coding and the application of a token or m-token accessed by entering a PIN.
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Ovi kolačići su neophodni za funkcioniranje web stranice i ne mogu se isključiti u našem sustavu. Obično se postavljaju samo kao reakcija na vašu radnju koja predstavlja zahtjev za uslugom, kao što je postavljanje vaših postavki privatnosti, prijavljivanje ili popunjavanje obrazaca.
Kolačići koji se koriste:
JSESSIONID - čuva stanje sesija kroz zahtjeve za stranicama
PD_STATEFUL - kolačići sigurnosti sesije Server session security cookies
PD_SESSION-ID - jdinstveni Unique server session security cookie
PWSESSIONID – kolačić sesije poslužitelja
Parent_alive - kolačić sesije poslužitelja
Gtm_tracking - čuva korisnikov pristanak na praćenje
Option_set – čuva vrijednost za pokazivanje cookie bara
Zaba_performance- čuva posjetiteljev pristanak za bolje performance
Performansni kolačići
Ovi kolačići omogućuju nam da računamo posjete i izvore prometa, kako bismo mogli izmjeriti i poboljšati performanse naših stranica. Oni nam pomažu da znamo koje su podstranice najpopularnije ili najmanje posjećene, te kako se posjetitelji ponašaju po web stranici. Sve informacije koje ovi kolačići prikupljaju su agregirani a time i anonimizirani. Ako spriječite te kolačiće, nećemo znati kada ste posjetili našu web stranicu.
Kolačići koji se koriste:
ZABGN - postavke naslovnice ovisno o tome je li korisnik građanin ili pravna osoba
ZABRM - kolačić s vrijednošću korisnikovog web preglednika zbog boljih performansi
Marketinški kolačići
Ovi kolačići služe kao pomoć pri tumačenju internetskih aktivnosti korisnika te u svrhu marketinških aktivnosti, poput oglašavanja i remarketinga.
Kolačići koji se koriste:
1P_JAR - prikuplja statistiku web stranice i prati stopu konverzije Google.com/google.hr
CONSENT - postavke kolačića - google.com
DV - Google ad personalizacija - google.com
NID - Google ad personalizacija - google.com
IDE- Koristi se za prepoznavanje preglednika za oglašavanje i praćenje izvedbe i postavki. Google.com/ DoubleClick
ga - Google Universal Analytics postavlja jedinstveni ID koji se koristi za izračunavanje podataka za analitička izvješća
gid - koristi se za razlikovanje korisnika jednog od drugog.
Anj - Anj kolačić sadrži podatke koji označavaju da li se ID kolačića sinkronizira s našim partnerima. ID sinkronizacija omogućuje našim partnerima korištenje svojih podataka izvan platforme na platformi.
uuid2 - Ovaj kolačić sadrži jedinstvenu, slučajno generiranu vrijednost koja Platformu omogućuje razlikovanje preglednika i uređaja.
Sess - Kolačić sesije sadrži jednu ne-jedinstvenu vrijednost: "1". Platforma se koristi za testiranje je li preglednik konfiguriran za prihvaćanje kolačića iz aplikacije AppNexus.
Icu - Kolačić se koristi za odabir oglasa i ograničavanje broja prikaza određenog oglasa. Sadrži informacije poput broja prikaza oglasa, nedavnog prikazivanja oglasa ili broja prikazanih oglasa
Uid - jedinstveni identifikator
cid - Cookie id (legacy) – jedinstveni identifikator
Facebook - prati konverzije FB oglasa, optimizira oglase, gradi ciljanu publiku i radi remarketing
HotJar - prikuplja informacija o ponašanju korisnika i njihovim uređajima