These days when the use of e-mail, social networks, various online services and online banking has become even more intensive, the topic of internet safety is gaining additional importance.
When using the internet, it is important that you ensure safe access to your e-mail, online banking and social networks and that you exercise caution when opening e-mails containing links or attachments.
As of late, the so-called ‘phishing messages’ have become the most common type of misuse.
What are phishing messages?
Phishing messages are e-mails which seem to have been sent by Zagrebačka banka, but in fact they were not.
For example: if the sender's address is email@example.com.
Although such messages may have the Zagrebačka banka logo in the header, they are NOT sent by Zagrebačka banka! These e-mails, seemingly coming from the Bank, may contain certain links and attachments that the Bank would never send you, or grammatically inconsistent sentences and incorrectly spelled words.
Important to Know
If you receive a suspicious call or e-mail in which you are requested to provide sensitive data in order to authorize banking transactions, please report such instances to us on 01 3789 785 or via e-mail to firstname.lastname@example.org.
Zagrebačka banka sends messages and other communications exclusively via its official channels, and never requests that you provide the safety passwords which you use to access your online banking services.