Safety - m-zaba

When you activate on-line banking (m-zaba), a software token ensuring maximum safety will be installed. Entering the defined PIN is protected by a variable keypad, and data on PIN and accounts are not stored in the mobile phone. Services that are accessed with a PIN are automatically locked after its multiple consecutive entries, or after three minutes of inactivity.

Unambiguous identification with any arrangement or change of m-banking and m-token, the latest encryption protection, application of the software token embedded in m-banking and the fact that the application cannot be used without knowing the PIN guarantee safety when arranging or using m-banking and m-token.

Some useful tips:

  • Protect your PIN - it is a secret number used to verify your identity and you should not disclose it or make it available to other persons. By doing so you are preventing a misuse in case your mobile phone is lost or stolen.
  • A lost or stolen mobile phone with installed m-zaba app must be reported to the Bank by calling the number 01 3789 888, which is available 24/7.
  • Do not share activation keys or activation QR code.
  • If you need assistance when arranging or downloading the application, call us on 01 3789 785 or send an email to

Your guide through safety recommendations for correct and safe use of m-zaba

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