Aktivan Platni Asistent Service is no longer in offer, but other service packages are available: Start Package, Smart Package, Superior Package and Package for the Youth.
Aktivan Platni Asistent Service is no longer in offer, but other service packages are available.
Aktivan Platni Asistent Service includes many things:
Note: the only required account in a Platni Asistent Package is the current account in HRK since that account is debited for the activation fee / operating fee.
Aktivan Platni Asistent Service is no longer in offer, but other service packages are available: Start Package, Smart Package, Superior Package and Package for the Youth.
The services of Servis Centar are provided by Mondial Assistance, a partner of Zagrebačka banka, with an extensive network of partners worldwide.
Servis Centar is an integral part of every Lepeza Package and it is not necessary to arrange it separately. The scope of services offered by Servis Centar depend on the type of Lepeza Package you arranged.
Servis centar services (Small, Medium and Large) are available for all users who have arranged them by 31 January 2017 with one of the Platni Asistent services.
Free transactions are national and cross-border credit transfers in euros for which no fee is charged and refer to payments initiated via online banking or payments via standing orders or SEPA direct debits in favour of accounts of business entities in the Bank and payments to accounts outside the Bank.
Free transactions include national and cross-border credit transfers in euros from the accounts included in the Aktivan Platni Asistent Service that are conducted via a required channel included in the Aktivan Platni Asistent Service.
For channels arranged by the client that are not included in the Aktivan Platni Asistent Service, the client cannot use the benefit of free transactions.
Mondial Asistance, as the data processor, will ask for the following information: your name and surname, package model, IBAN, vehicle type and registration, accident location and contact number, brief description of the event, so they could identify you as the package user, i.e. enable the use of Servis Centar services.
In case of any questions regarding your data processing, please contact Mondial Asistance by calling 0800 222 384 (if you’re calling from Croatia) or 00431 52503 6547 (if you’re calling from abroad), or send an email to: zaba.hr@mondial-assistance.at.