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Klasična Lepeza Package is no longer in offer, but other service packages are available: Start Package, Smart Package, Superior Package and Package for the Youth.
Klasična Lepeza Package
Klasična Lepeza Package is no longer in offer, but other service packages are available.
Klasična Lepeza Package includes many things:
- operating a current account in EUR, a giro account in EUR, a multi-currency current account, and a multi-currency giro account with a debit card
- the possibility of having one proxy for every Lepeza account
- 12 free payments in EUR from transaction accounts in EUR made using the online banking services (e-zaba) included in a Lepeza Package, or a standing order, and SEPA direct debit
- 5 free payments in EUR in any branch of the Bank
- on-line banking (e-zaba)
- i-Bills service
- the possibility of issuing a credit card at the client's request and in accordance with the Bank’s internal rules - no registration or membership fees for the primary and an additional user (Gold Mastercard credit card and Standard Mastercard credit card)
- contracted overdraft in the amount and for the period approved in accordance with the Bank’s business policy per current account in EUR up to EUR 7.000 with an interest rate of 5.45%
- instalment payment with a debit card for current account in EUR, with no interest or fees, and a limit of up to EUR 1.350
- arranging a standing order - in favour of an account opened by a natural person with the Bank or a member of the Group of Zagrebačka banka d.d., including Allianz Hrvatska d.d. and Allianz ZB d.o.o.
- cash withdrawal abroad using debit cards on ATMs of banks which are members of the UniCredit Group from current accounts in EUR and giro accounts in EUR free of charge (find them via m-zaba) ;
- within Servis Centar service you get:
- Home Assistance
- Emergency specialist handyman services (plumbers, locksmiths, electricians, glaziers) up to EUR 146 - Medical Assistance in Croatia
- Visit by a physician in case of an accident up to EUR 99.54
- Visit by a nurse in case of an accident up to EUR 59.73
- Emergency medication delivery up to EUR 33.18
- Post-hospitalisation home care up to EUR 99.54 - Roadside Assistance in Croatia and Abroad
- Towing or on-site repair service up to EUR 146 in Croatia / EUR 150 abroad
- Home Assistance
Arrangement
Use
Free transactions are national and cross-border credit transfers in euros for which no fee is charged and refer to payments initiated via online banking or payments via standing orders or SEPA direct debits in favour of accounts of business entities in the Bank and payments to accounts outside the Bank.
Free transactions include national and cross-border credit transfers in euros from current accounts in euros and giro accounts in euros included in the Lepeza Package and conducted via mandatory and optional channels included in the Lepeza Package.
For channels arranged by the client that are not included in the Lepeza Package, the client cannot use the benefit of free transactions.
Assistance at home includes plumber, electrician, locksmith and glazier services.
The service is available in Croatia, at the address that you registered at Zagrebačka banka as the owner of the Lepeza Package or a separate service of Servis Centar. That may be any address of your choice, regardless of your address of residence.
In case you need Servis Centar services, you need to ask for assistance by calling the following numbers or by sending an email:
- if you're calling from Croatia, number 0800 222 384
- if you're calling from abroad: 00431 52503 6547
- email: zaba.hr@mondial-assistance.at
Servis Centar users may request assistance 24/7, 365 days a year.
Roadside assistance services in Croatia and abroad are used when your vehicle suddenly stops working due to a mechanical, electrical, electronic or hydraulic causes. Those services apply to personal cars used for private purposes, total mass up to 3.5 tons (not goods vehicles), and to motorcycles with registration plates registered at Zagrebačka banka. The driver must possess a valid car registration document.
If you use a debit card issued on your current account in euros or your giro account in euros included in a Lepeza mogućnosti package, the Package for the Youth, od one of our service packages – Start, Smart or Superior, to withdraw cash abroad from ATMs of UniCredit Group member banks, the Bank will charge you no fees, in accordance with the Fee Tariff Decision. Find more information - here.
Security
Mondial Asistance, as the data processor, will ask for the following information: your name and surname, package model, IBAN, vehicle type and registration, accident location and contact number, brief description of the event, so they could identify you as the package user, i.e. enable the use of Servis Centar services.
In case of any questions regarding your data processing, please contact Mondial Asistance by calling 0800 222 384 (if you’re calling from Croatia) or 00431 52503 6547 (if you’re calling from abroad), or send an email to: zaba.hr@mondial-assistance.at.