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Obitelj Lepeza Package is no longer in offer, but other service packages are available: Start Package, Smart Package, Superior Package and Package for the Youth.
Obitelj Lepeza Package
Obitelj Lepeza Package is no longer in offer, but other service packages are available.
Obitelj Lepeza Package includes many things:
- operating a current account in EUR, a giro account in EUR, a multi-currency current account, and a multi-currency giro account with a debit card for the holder and an additional user
- the possibility of having an unlimited number of proxies for every Lepeza account
- 10 free payments in EUR from transaction accounts in EUR (per user) made using the online banking services (e-zaba) included in a Lepeza Package, or a standing order, and SEPA direct debit
- on-line banking (e-zaba)
- i-Bills service
- the possibility of issuing a credit card at the client's request and in accordance with the Bank’s internal rules - no registration or membership fees for the primary and an additional user (Standard Mastercard credit card)
- contracted overdraft in the amount and for the period approved in accordance with the Bank’s business policy per current account in EUR up to EUR 7.000 with an interest rate of 5.45%
- instalment payment with a debit card for current account in EUR, with no interest or fees, and a limit of up to EUR 1350 per user
- arranging a standing order - in favour of an account opened by a natural person with the Bank or a member of the Group of Zagrebačka banka d.d., including Allianz Hrvatska d.d. and Allianz ZB d.o.o.
- cash withdrawal abroad using debit cards on ATMs of banks which are members of the UniCredit Group from current accounts in EUR and giro accounts in EUR free of charge (find them via m-zaba)
- within Servis Centar service get:
- Home Assistance
-- Emergency specialist handyman services (plumbers, locksmiths, electricians, glaziers) up to EUR 146 - Medical Assistance in Croatia
- Visit by a physician in case of an accident up to EUR 99.54
- Visit by a nurse in case of an accident up to EUR 59.73
- Emergency medication delivery up to EUR 33.18
- Post-hospitalisation home care up to EUR 99.54 - Roadside Assistance in Croatia and Abroad
- Towing or on-site repair service up to EUR 192.45 in Croatia / EUR 200 abroad
- Accommodation – organisation and coverage of costs (a maximum of 2 nights per event) up to EUR 53.09 in Croatia / EUR 85 abroad
- Trip continuation – organisation and coverage of costs up to EUR 146 in Croatia / EUR 150 abroad - Medical Assistance / Travel Insurance Abroad
- Coverage of medical expenses – up to EUR 18,000 per event(including the primary Lepeza packaged account holder, the partner of the primary Lepeza packaged account holder, and up to 4 underage children)
- Trip continuation – organisation and coverage of costs up to EUR 150
- Medical transport to Croatia – organisation and coverage of costs
- Emergency medication delivery – organisation and coverage of delivery expenses up to EUR 30
- Transportation of a deceased person to Croatia – organisation and coverage of costs up to EUR 3,000
- Children’s return trip – organisation and coverage of costs
- Transportation of family members – organisation and coverage of costs up to EUR 300 per event
- Transportation of family members – organisation and coverage
- Accommodation of family members – organisation and coverage of costs up to EUR 300 per event
- Legal aid – up to EUR 1,200 per event
- Delayed baggage up to EUR 50
Arrangement
Use
The primary and additional users can use all products/services included with a single monthly fee.
An additional user of the Obitelj Lepeza Package is entitled to all services up to the amount of coverage just as the primary user, but not for the same event at the same time.
The term “event” in this case refers to an individual service (e.g. vehicle towing, glazier, plumber), so the primary and additional users cannot, for example, both claim funds individually for the same vehicle malfunction at the same time.
For the part of Travel Insurance services “Organizations and coverage of medical expenses”, it is implied that the primary user of the Lepeza Package, the primary user's spouse and up to 4 of their under-aged children (children up to 18 years of age) are included in that insurance. In addition, under the condition that an additional user of the Lepeza Package is registered at the same address as the primary user of the Lepeza Package, the additional user, the additional user's spouse and up to 4 of their under-aged children may also be included in this coverage.
In case you need Servis Centar services, you need to ask for assistance by calling the following numbers or by sending an email:
- if you're calling from Croatia, number 0800 222 384
- if you're calling from abroad: 00431 52503 6547
- email: zaba.hr@mondial-assistance.at
Servis Centar users may request assistance 24/7, 365 days a year.
Roadside assistance services in Croatia and abroad are used when your vehicle suddenly stops working due to a mechanical, electrical, electronic or hydraulic causes. Those services apply to personal cars used for private purposes, total mass up to 3.5 tons (not goods vehicles), and to motorcycles with registration plates registered at Zagrebačka banka. The driver must possess a valid car registration document.
Assistance at home includes plumber, electrician, locksmith and glazier services.
The service is available in Croatia, at the address that you registered at Zagrebačka banka as the owner of the Lepeza Package or a separate service of Servis Centar. That may be any address of your choice, regardless of your address of residence.
Security
Mondial Asistance, as the data processor, will ask for the following information: your name and surname, package model, IBAN, vehicle type and registration, accident location and contact number, brief description of the event, so they could identify you as the package user, i.e. enable the use of Servis Centar services.
In case of any questions regarding your data processing, please contact Mondial Asistance by calling 0800 222 384 (if you’re calling from Croatia) or 00431 52503 6547 (if you’re calling from abroad), or send an email to: zaba.hr@mondial-assistance.at.