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Premium Lepeza Package is no longer in offer, but other service packages are available: Start Package, Smart Package, Superior Package and Package for the Youth.
Premium Lepeza Package
Premium Lepeza Package is no longer in offer, but other service packages are available.
Premium Lepeza Package includes several Bank products and services with a single monthly fee for you and an additional user:
- operating a current account in EUR, a giro account in EUR, a multi-currency current account, and a multi-currency giro account with a debit card for the holder and an additional user
- the possibility of having an unlimited number of proxies for every Lepeza account
- unlimited number of free payments in EUR (per user) from transaction accounts in EUR made using the online banking services included in a Lepeza Package, or a standing order, and SEPA direct debit
- 10 free payments in EUR in any branch of the Bank per user
- online banking (m-zaba and e-zaba)
- i-Bills service
- the possibility of issuing a credit card at the client's request and in accordance with the Bank’s internal rules - no registration or membership fees for the primary and an additional user (Gold Mastercard credit card or Standard Mastercard credit card)
- contracted overdraft in the amount and for the period approved in accordance with the Bank’s business policy per current account in EUR up to EUR 7.000 with an interest rate of 5.45%
- instalment payment with a debit card, with no interest or fees, and a limit of up to EUR 2700 per user
- arranging a standing order in favour of an account opened by a natural person with the Bank or a member of the Group of Zagrebačka banka d.d., including Allianz Hrvatska d.d. and Allianz ZB d.o.o.
- cash withdrawal abroad using debit cards on ATMs of banks which are members of the UniCredit Group from current accounts in EUR and giro accounts in EUR free of charge (find them via m-zaba)
Note: the only required account in a Lepeza Package is the current account in EUR since that account is debited for the activation fee / operating fee.
Travel wherever you want, visit your dream destinations, and feel safe in your home because Premium Lepeza Package – within Servis Centar service - also includes travel insurance abroad, roadside assistance, and home assistance:
- Home Assistance
-- Emergency specialist handyman services (plumbers, locksmiths, electricians, glaziers) up to EUR 371.62 - Medical Assistance in Croatia
- Visit by a physician in case of an accident up to EUR 152.63
- Visit by a nurse in case of an accident up to EUR 92.91
- Emergency medication delivery up to EUR 53.09
- Post-hospitalisation home care up to EUR 291.99 - Roadside Assistance in Croatia and Abroad
- Towing or on-site repair service up to EUR 371.62 in Croatia / EUR 380 abroad
- Accommodation – organisation and coverage of costs (a maximum of 2 nights per event) up to EUR 291.99 in Croatia / EUR 170 abroad
- Trip continuation – organisation and coverage of costs up to EUR 371.62 in Croatia / EUR 380 abroad - Medical Assistance / Travel Insurance Abroad
- Coverage of medical expenses – up to EUR 23,000 per event (including the primary Lepeza packaged account holder, the partner of the primary Lepeza packaged account holder, and up to 4 underage children)
- Trip continuation – organisation and coverage of costs up to EUR 380
- Medical transport to Croatia – organisation and coverage of costs
- Emergency medication delivery – organisation and coverage of delivery expenses up to EUR 45
- Transportation of a deceased person to Croatia – organisation and coverage of costs up to EUR 4,500
- Children’s return trip – organisation and coverage of costs
- Transportation of family members – organisation and coverage of costs up to EUR 900 per event
- Transportation of family members – organisation and coverage
- Accommodation of family members – organisation and coverage of costs up to EUR 900 per event
- Legal aid – up to EUR 2,100 per event
- Delayed baggage up to EUR 150 - Concierge Services
At your request, Mondial Assistance can also arrange the following:
-Plane tickets,
-Hotel, restaurant, etc. reservations,
-Parcel delivery service, interpretation services, car service with a chauffeur, -transport to the airport,
-Delivery of gifts and flowers,
-Reservation of tickets for social events (sports events, concerts, premieres, and similar).
In case of a tyre puncture, the coverage will include on-site assistance depending on the type of damage, while the towing service is not covered. More precisely, this applies to situations in which the vehicle has the equipment necessary to solve the problem, such as a tyre repair kit or a replacement tyre, i.e., when it is possible to repair the damage on the spot.
Benefits
- Savings and benefits from doing business with the Bank
- Safety in everyday life
- Only one monthly fee for several services and benefits included in a Lepeza Package
- The possibility of payment in instalments with no interest or fees
- Free arrangement of a standing order in favour of an account opened with Zagrebačka banka or the Group
Arrangement
Use
The services of the Premium Lepeza package can be used by two users (the primary and an additional user).
The offer to arrange two users is primarily intended for spouses, but it can also be arranged by close relatives (e.g. a parent and a child) or an individual.
The primary and additional users can use all products / services included in the Premium Lepeza Package with a single monthly fee.
Free transactions are national and cross-border credit transfers in euros for which no fee is charged and refer to payments initiated via online banking or payments via standing orders or SEPA direct debits in favour of accounts of business entities in the Bank and payments to accounts outside the Bank.
Free transactions include national and cross-border credit transfers in euros from current accounts in euros and giro accounts in euros included in the Lepeza Package and conducted via mandatory and optional channels included in the Lepeza Package.
For channels arranged by the client that are not included in the Lepeza Package, the client cannot use the benefit of free transactions.
An additional user of the Premium Lepeza Package is entitled to all services up to the amount of coverage just as the primary user, but not for the same event at the same time.
The term “event” in this case refers to an individual service (e.g. vehicle towing, glazier, plumber), so the primary and additional users cannot, for example, both claim funds individually for the same vehicle malfunction at the same time.
For the part of Travel Insurance services “Organizations and coverage of medical expenses”, it is implied that the primary user of the Lepeza Package, the primary user's spouse and up to 4 of their under-aged children (children up to 18 years of age) are included in that insurance. In addition, under the condition that an additional user of the Lepeza Package is registered at the same address as the primary user of the Lepeza Package, the additional user, the additional user's spouse and up to 4 of their under-aged children may also be included in this coverage.
In case you need Servis Centar services, you need to ask for assistance by calling the following numbers or by sending an email:
- if you're calling from Croatia, number 0800 222 384
- if you're calling from abroad: 00431 52503 6547
- email: zaba.hr@mondial-assistance.at
Servis Centar users may request assistance 24/7, 365 days a year.
Roadside assistance services in Croatia and abroad are used when your vehicle suddenly stops working due to a mechanical, electrical, electronic or hydraulic causes. Those services apply to personal cars used for private purposes, total mass up to 3.5 tons (not goods vehicles), and to motorcycles with registration plates registered at Zagrebačka banka. The driver must possess a valid car registration document.
Security
Mondial Asistance, as the data processor, will ask for the following information: your name and surname, package model, IBAN, vehicle type and registration, accident location and contact number, brief description of the event, so they could identify you as the package user, i.e. enable the use of Servis Centar services.
In case of any questions regarding your data processing, please contact Mondial Asistance by calling 0800 222 384 (if you’re calling from Croatia) or 00431 52503 6547 (if you’re calling from abroad), or send an email to: zaba.hr@mondial-assistance.at.